Support

Cost effective, flexible, reliable.

The smooth running of you IT infrastructure is key to the success of your organisation. Through our MJC Managed Service, MJC Flexi-Care and our School Technician Service we will ensure that you have complete peace of mind that IT issues are responded to quickly and effectively.

All packages offer access to the same high level of expertise within our company however a few key differences allow your organisation to create a tailored support package perfectly suited to your requirements and budget.

Our Managed Serviced is our comprehensive IT support solution ideal for you if you require a complete out sourced solution covering individual servers or a complete network. This is a pre-paid, insurance type support that is ideal if you have limited internal IT expertise.

Our Flexi-Care is a much more flexible support solution which is right for you if you wish to compliment internal IT teams, have only intermittent support requirements or wish to cover non-mission critical equipment.

Our ICT Technician Service is a bolt on service available to schools wishing regular visits from a Technician to compliment or replace the support on offer from Local Education Authorities.

Build your own support package and add additional services

In order to gain a support solution that perfectly fits your needs you can combine our three support packages to make a bespoke support solution for your coampny. Plus in addition to the basic core elements on offer you can also add various additional services designed to further tailor the our support  to suit your exact requirements. Additional services include:

• Mail Flow monitoring software
• Off site backup
• Disaster recovery
• VMWare consultancy and support
• Software consultancy and support

Which ever solution you choose the benefits of working with us are clear: 

• We are a Microsoft Certified Gold Partner and a Small Business Specialist. These accreditations were achieved though maintaining a high level of technical expertise and maintaining excellent references from our existing clients. The Microsoft Partner Programme and the importance of using accredited companies is explained in our accreditations section. 
• 25 Years of excellent service to customers
• A large team of Microsoft qualified engineers on hand to react to your requirements
• Engineers based through the country
• A belief in providing pro active maintenance
• Remote support capabilities thus reducing support response times even further
• Access to Mail-Flow technology
• A core belief in offering cost effective services
• A comprehensive range of services available when required