Flexi-Care

Bespoke support packages for all requirements

Flexi-Care is a retainer style, flexible support solution which is right for you if you wish to compliment internal IT teams, have only intermittent support requirements or wish to cover non-mission critical equipment.

Unlike Managed Service, Flexi-Care is allocated to your organisation rather than individual items. Packages start at £1000 and can be used for any of our services that have a labour content including not only support but also installations, health checks and system administration.

Key Benefits

• Access to Microsoft qualified engineers
• 4 or 8 hour call out response
• Agreement can be rolled past 12 month period
• Support not tied to individual item – therefore no  need to ensure every item is covered.
• Can be used as a proactive service to carry out preventative maintenance and system installation
• Telephone support available
• Remote support available

Create your own support package

Our Flexi-Care and Managed Service packages can be combined in order to create an individual support solution ideal for your organisation. For mission critical equipment such as servers, hubs and switches the comprehensive support of Managed Service is ideal whilst the more flexible Flexi-Care can added to cover PCs and printers which do not require the same level of response or Technical expertise.

Additional Services

In addition to the basic core elements of the Managed Service you can also add various additional services designed to further tailor the package to suit your exact requirements. Additional services include:

• Mail Flow monitoring software
• Off Site Back Up
• Disaster Recovery
• VMWare consultancy & support
• Software consultancy & support

For a comprehensive quote please request a free appraisal.