Managed Service

A comprehensive outsourced support solution offering complete peace of mind.

MJC Managed Service is our comprehensive IT support solution ideal for you if you require a complete out-sourced solution covering individual servers or a complete network. This is a 12 month pre-paid, insurance type support that is ideal if you have limited internal IT expertise.

Key Benefits

• Access to Microsoft qualified engineers
• 4 or 8 hour call out response
• Unlimited call outs on supported items
• One 12 months cost per item – this will make it much easier for you to budget
• Cost of parts included
• Cost of labour included
• Free loan equipment when required
• Free Remote Support
• Disaster recovery options
• Regular Heath Checks
• Free Project Management
• Free Consultancy

Additional Services

In addition to the basic core elements of the Managed Service you can also add various additional services designed to further tailor the package to suit your exact requirements. Additional services include:

• Mail Flow monitoring software
• Off Site Back Up
• Disaster Recovery
• VMWare consultancy & support
• Software consultancy & support

Create your own support package

Our Flexi-Care and Managed Service packages can be combined in order to create an individual support solution ideal for your organisation. For mission critical equipment such as servers, hubs and switches the comprehensive support of Managed Service is ideal whilst the more flexible Flexi-Care can added to cover PCs and printers which do not require the same level of response or Technical expertise.